And much, much more . . .

Button

About Us

 

Phil Davies - proprietor

With over 30 years of experience within the building and window industry Phil prides himself on his ability to listen to the customer's requirements, offering advice where appropriate and his ability to design a high quality product. Overseeing the complete job from design, survey and order to the complete installation and final inspection.

"Meadow View Windows' company ethos has always been based on my personal honesty and honour. To some, I'm sure, it sounds old fashioned but I have absolutely no intention of changing something that is contributing to the company's ongoing success.

I am very proud of the standard of workmanship, appearance and behaviour of my staff."

 

Meadow View Windows

Approximately 90% of Meadow View's business is made up from domestic customers. We are always invited to quote, we never cold call to gain business. A quotation is then sent to the customer for their perusal within a few days of the initial visit - it is never followed up by a pestering phone call.

Much of our business is gained on recommendation from existing customers, from our advertisements in local newspapers and from previous customers returning when more work is required. We take pride in the fact that our customers welcome our refreshing approach and our belief in the quality of our products and services provided.

All Meadow View Windows tradesmen are fully trained, experienced and work solely for Meadow View. They arrive on-site in sign written vans (dustsheets and hoovers in tow!). Installers are paid by the hour - not on a price per job basis. We also employ our our own building team with fully skilled bricklayers etc.

 

Which Trusted Trader Logo

Press Release amended by IRJ 20160601 

Consumer Protection Association

Meadow View Windows offer an independent Insurance Backed Guarantee with the CPA, giving peace of mind to our customers.

Who are the CPA?

  • Established since 1993 to assist in the elimination of unscrupulous traders from the home improvement market and to protect the consumer by regulating and raising standards of operation
  • Not tied to any particular trade and therefore the protection schemes apply to a wide range of products and services
  • Only dealing with proven and accredited contractors, they fully vet them for professional competence and integrity which continues throughout the life of our membership
  • Regulated by the Financial Services Authority FSA they offer a range of services to protect the consumer when purchasing home improvements, delivering complete peace of mind from beginning to end, and beyond

 

CPA 20160331.jpg

 FENSA

Providing homeowner protection in the double glazing industry for windows and doors.

Why greater protection with a FENSA registered firm?

  • Regular assessment of FENSA double glazing companies by an 'independent inspection body'
  • FENSA Building regulations certificate dispatched to the homeowner for every registered installation as proof of compliance
  • Your property will be compliant with Building Regulations without the added costs and time of arranging assessment by Building Control

 

 Meadow View Windows is a FENSA registered company

Registration Number: 10903

 fensa-logo.jpg

 

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be time where our customers may not be completely satisfied.

To ensure that we are able to put things right as soon as we can, please read our complaints procedure below and we will repsond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can retify any problems as soon as possible. Either call us on 01938 556555, or write to us at Bronhaul Yard, Brook Street, Welshpool, Powys, SY21 7PH or email us at phil-mvwindows@btconnect.com and we aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

 

General Data Protection Regulation - GDPR

The GDPR came into effect on the 25th May 2018, replacing the Data Protection Act 1998, and is designed to give people more control over how their personal data is stored.

Here at Meadow View Windows we take the processing and storage of your personal data very seriously. We only use the absolute minimum amount of your personal data and your data will not be sold onto third parties.

During your initial enquiry (whether by telephone, email, post or in person) it is necessary for us to collect certain personal data which includes: Title, Name, Address and Telephone Number.

If your enquiry is purely verbal, a general conversation or a brochure request etc your details are not retained. In relation to quotations, your personal data is stored internally for the remainder of the year and the following year, when it will be destroyed. However if you choose not to proceed with the quotation and inform the office, your personal data will immediately be removed.

If you agree to the quotation you are also consenting to your personal data being shared with third parties for the purposes of fulfilling the requirements of guarantees, namely FENSA and the Consumer Protection Association.  This data will then be used to provide essential documentation and will retained on files for the lifetime of the guarantees which do not exceed 10 years.

If you have any queries regarding how we use your personal data, or wish to discuss this matter further, please do not hesitate to contact the office on: 01938 556555 or email us at phil-mvwindows@btconnect.com

 

Contact us