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About Us

 

Many of you will know Meadow View Windows as Phil Davies, however after establising Meadow View Windows from nothing, dedicating over twenty years of blood sweat and tears, producing a highly reputable local company, Phil Davies has decided the time is right to take a step down from the company. He will remain in the background for a couple of years, whether thats on the end of the telephone, E-mail or visiting some of our long established customers Phil has built such a rapport with.

Meadow View Windows is now in the capable hands of previous management, Katy Evans and Richard Jones. Having worked for Meadow View Windows for 16 years apiece, Katy and Rich have proven their loyalty and dedication to the company and look forward to continuing the novel that Phil Davies commenced, albeit a new chapter.

All of our professional, dedicated and hard working staff will remain with us on this journey, and Meadow View Windows will continue on....business as usual.

We would like to reassure all of our previous customers that guarantees will be honoured, all of our present customers its business as usual and all of our future customers we will continue to strive for perfection!

 

Meet the Team

Katy Evans started out on the reception desk as front of house for Meadow View Windows, before moving on to becoming office manager and accounts administrator, then the final destination being director.

Richard Jones began and spent many years as an installer, working with all of the products we currently install, from there he went into the role of installation manager, before his final destination of director.

Both Katy and Richard have always been local to the area, with Richard being from Newtown, Powys and Katy in a small village just outside Welshpool, Powys.

With many years within this industry, we pride ourselves on our ability to listen to the customer's requirements, offering guidance and advice where appropriate, followed by our ability to design a high quality product. 

Working together with our close knit team, a high standard of workmanship is always expected and we are proud of the top quality products we offer, the team we have at Meadow View Windows and we will continue to strive for perfection with every single installation.

 

Meadow View Windows

Approximately 90% of Meadow View's business is made up from domestic customers. We are always invited to quote, we never cold call to gain business. A quotation is then sent to the customer for their perusal within a few days of the initial visit - it is never followed up by a pestering phone call.

Much of our business is gained on recommendation from existing customers, from our advertisements in local newspapers and from previous customers returning when more work is required. We take pride in the fact that our customers welcome our refreshing approach and our belief in the quality of our products and services provided.

All Meadow View Windows installers are trained, experienced and work solely for Meadow View. They arrive on-site in sign written vans (dustsheets and hoovers in tow!) Installers are paid by the hour - not on a price per job basis, therefore ensuring time is taken for high attention to detail. We do occasionally have to use sub-contractors (for building works, electrical works, carpentry and plastering) however, we remain loyal to the select few that we believe maintain the high standard of workmanship that Meadow View Windows have come to expect.

 

Consumer Protection Association

Meadow View Windows offer an independent Insurance Backed Guarantee with the CPA, giving peace of mind to our customers.

Who are the CPA?

  • Established since 1993 to assist in the elimination of unscrupulous traders from the home improvement market and to protect the consumer by regulating and raising standards of operation
  • Not tied to any particular trade and therefore the protection schemes apply to a wide range of products and services
  • Only dealing with proven and accredited contractors, they fully vet them for professional competence and integrity which continues throughout the life of our membership
  • Regulated by the Financial Services Authority FSA they offer a range of services to protect the consumer when purchasing home improvements, delivering complete peace of mind from beginning to end, and beyond

 

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 FENSA

Providing homeowner protection in the double glazing industry for windows and doors.

Why greater protection with a FENSA registered firm?

  • Regular assessment of FENSA double glazing companies by an 'independent inspection body'
  • FENSA Building regulations certificate dispatched to the homeowner for every registered installation as proof of compliance
  • Your property will be compliant with Building Regulations without the added costs and time of arranging assessment by Building Control

 

 Meadow View Windows is a FENSA registered company

Registration Number: 10903

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General Data Protection Regulation - GDPR

The GDPR came into effect on the 25th May 2018, replacing the Data Protection Act 1998, and is designed to give people more control over how their personal data is stored.

Here at Meadow View Windows we take the processing and storage of your personal data very seriously. We only use the absolute minimum amount of your personal data and your data will not be sold onto third parties.

During your initial enquiry (whether by telephone, email, post or in person) it is necessary for us to collect certain personal data which includes: Title, Name, Address and Telephone Number.

If your enquiry is purely verbal, a general conversation or a brochure request etc your details are not retained. In relation to quotations, your personal data is stored internally for the remainder of the year and the following year, when it will be destroyed. However if you choose not to proceed with the quotation and inform the office, your personal data will immediately be removed.

If you agree to the quotation you are also consenting to your personal data being shared with third parties for the purposes of fulfilling the requirements of guarantees, namely FENSA and the Consumer Protection Association.  This data will then be used to provide essential documentation and will retained on files for the lifetime of the guarantees which do not exceed 10 years.

If you have any queries regarding how we use your personal data, or wish to discuss this matter further, please do not hesitate to contact the office on: 01938 556555 or email us at office-mvwindows@btconnect.com

 

Contact us